Raquel González, a 70-year-old woman, has publicly denounced the poor treatment she received during her six-day stay at the Salvador Chavarría General Hospital in Piedras Negras, Coahuila. She described her experience as 'terrible,' highlighting serious deficiencies in care, including insufficient staffing, inexperienced nurses, and a lack of basic amenities such as drinking water. Despite her medical needs, she felt neglected due to financial constraints that led her to this institution, which she claims couldn't provide the necessary examinations, including an endoscopy to investigate her bleeding condition.

González's complaints point to significant systemic issues within the healthcare facility. During her hospitalization, she repeatedly requested an endoscopy to address concerning symptoms of bleeding but was denied the procedure based on the hospital's assessment that her bleeding was not severe enough, as it wasn’t originating from her mouth. Furthermore, her stay coincided with the weekend when medical staff were scarce, leaving her without adequate information about her health status at a critical time. This situation speaks to the broader challenges faced by healthcare systems in economically deprived regions, particularly in the wake of budget cuts and staff shortages.

The implications of González's experience extend beyond her personal ordeal, reflecting a growing concern over medical negligence in public hospitals across Mexico, where patients often face inadequate care due to lack of resources. Her case calls attention to the urgent need for healthcare reform and better oversight of medical facilities to ensure that vulnerable populations receive the care they deserve, especially in areas like Piedras Negras, which struggle with limited healthcare infrastructure.