On Wednesday afternoon, OP experienced significant disruptions in its services, with over 350 reports of outages logged on the Downdetector service by noon. The issues began to escalate around 11:45 AM, indicating a potentially widespread problem affecting customers during a busy time of day. The majority of reports came from users encountering problems accessing mobile banking services. This raises concerns not only for users relying on these services for their daily banking needs but also for OP's reputation as a reliable financial institution. Furthermore, readers contacting Ilta-Sanomat reported difficulties specifically related to viewing account information. The impact of such outages can be serious, particularly for a financial services provider where immediate access to accounts is crucial. OP may need to reassure its customers and resolve the issues promptly to maintain trust and customer satisfaction following this disruption.