Residents have rated: 'My Home' reacted swiftly during the cold spell
Residents expressed satisfaction with the prompt service of 'My Home' in managing heating system issues during a severe cold spell in Lithuania.
Throughout the past week, Lithuania experienced record low temperatures, yet the majority of engineering systems managed by the company 'My Home' functioned without issues. The company reported no serious breakdowns in the apartment buildings it oversees, indicating that the homes were well-prepared for the severe cold. This effective management is significant for ensuring resident comfort and safety during extreme weather conditions.
In instances where cold weather did lead to system failures, the company's response was swift and efficient. Clients affected by issues, such as frozen pipes, reported that help arrived quickly and the problems were resolved within a few hours. One resident from a building in the capital, Vilnius, recounted how a pipe had frozen in a neighbor's apartment, leading to concerns about access to water, but 'My Home' technicians were able to address the issue promptly, restoring service effectively and reassuring residents.
A similar incident occurred in Å iauliai, where a frozen water supply line was due to a window left open in a storage area. This further underscores the importance of having reliable building management that can respond rapidly to emergencies, particularly during extreme weather events. The positive feedback from residents highlights the significance of preparedness and responsive service in maintaining residential safety and comfort during harsh winter conditions.