The Spanish government is implementing strict regulations aimed at protecting consumers from unsolicited telemarketing practices by electricity companies. A new decree approved by the Council of Ministers will fine companies between 600,001 and six million euros for making unsolicited calls offering tariff plans unless the user has explicitly requested such offers. These measures are part of broader efforts to enhance consumer protection in the energy sector, particularly in light of increasing complaints about aggressive marketing tactics.

This decree, driven by the Ministry for Ecological Transition, seeks to create a more transparent and consumer-friendly market. Requirements for additional information to be provided to customers upon making contracts will also be enforced, aimed at reducing confusion and ensuring that consumers are fully informed about their options. The government is responding to public sentiment demanding stronger consumer rights and protections from what are seen as invasive marketing practices prevalent in the energy sector.

With fines for non-compliance being considerable, this move signifies a significant change in the regulatory environment for electricity suppliers in Spain. By classifying these unsolicited calls as serious offenses, the new regulations intend to discourage companies from using aggressive sales tactics, thereby supporting a market that prioritizes consumer wellbeing and trust.