Audio recordings obtained by EPTV, a Globo TV affiliate, feature a conversation between dentist Fernanda Borges da Silva and one of her patients, Natali Bonarelli, who has raised complaints about complications following aesthetic procedures at her clinic in Ribeirão Preto, São Paulo. The conversation came to light amid allegations from multiple patients who have suffered severe side effects, including swelling and unexpected discharge from surgical sites after treatments performed in August of the previous year.

In the audio, patient Natali expresses her distress over significant pain and swelling, specifically in her left side, questioning the dentist if this was a normal reaction and whether she should seek medical assistance. The dentist’s response effectively minimizes these concerns by asserting that such reactions are expected post-procedure and advises the patient to take an antibiotic, rather than urging her to seek immediate medical attention.

This incident raises serious questions about the responsibilities of practitioners in the aesthetic field, especially in addressing patient concerns following procedures. Given the allegations against Fernanda Borges, such recordings could indicate a pattern of negligence and highlight the need for stricter regulations and oversight in cosmetic treatments, to ensure that patient well-being is prioritized above all else.