The clothing brand at the center of the scandal breaks its silence
The Finnish clothing brand Bypias responds to public criticism in a customer newsletter, denying allegations made against it.
Can one fight against customer criticism? The case of Dani García and his 16-euro cocktail
The article discusses the conflict between modern chefs, like Dani García, who face public scrutiny and criticism for their pricing and offerings, reflecting a shift in customer expectations and communication.
Sainsbury's shopper feels like a 'criminal' after being mistaken for offender
A Sainsbury's shopper was wrongfully ejected from the store due to a facial recognition system mistaking him for a flagged offender, leading to criticism of the supermarket's use of such technology.
Digi's dilemma: Will its network withstand the record expansion of customers?
Digi faces criticism from rivals amidst a significant network disruption affecting thousands of users in Spain, questioning its ability to handle rapid customer growth.
The new Customer Service Law plunges 'call centers' and consumer companies into chaos: "It won't achieve its goals with spam and puts us in a difficult situation"
The recently approved Customer Service Law is causing chaos in the customer service sector, affecting everything from large consumer companies to call centers, with widespread criticism since its first draft in 2021.