CogniCurrent

COGNICURRENT

Dec 27 • 00:08 UTC • 🇪🇸 Spain • El Mundo

The new Customer Service Law plunges 'call centers' and consumer companies into chaos: "It won't achieve its goals with spam and puts us in a difficult situation"

The recently approved Customer Service Law is causing chaos in the customer service sector, affecting everything from large consumer companies to call centers, with widespread criticism since its first draft in 2021.

#customer service #call centers #consumer companies #law #spain
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