Shopping Platform Shein: Online Success, Real-World Flop
Shein's first physical store in Paris is struggling with low customer turnout despite announcing plans to open five more locations in France.
You Won't Even Notice: The Clever Tactics Cafeterias Use to Extract More Money from You
The article discusses various psychological tactics used by restaurants to increase their profits through customer decision-making influences.
Unruly Delta customer forces emergency landing in Houston, airline says
A Delta flight had to make an emergency landing in Houston due to a passenger's unruly behavior shortly after takeoff.
'I'm a charity shop addict and there's reason they're losing so much money'
A charity shop enthusiast shares insights on why some charity shops are failing financially due to customer service issues and rising prices.
Who will win the race for tomorrow's market?
The Future Retail Congress, scheduled for February 16, 2026, in Warsaw, aims to explore how advanced technologies and data analysis can transform customer experiences and retail strategies.
Customer service representatives tell Yle about the outrageous behavior of customers - 'When I smile, it’s my job, not flirting'
Customer service workers in Finland report a significant increase in rude behavior from customers, highlighting a shift in service culture.
These fields see the most severe behavior towards customer service workers – share your experiences with us
Poor behavior towards service workers is prevalent in Finland, especially in the restaurant, retail, and social and health care sectors, according to an expert.
'I am a Thakur, I will teach you a lesson...' A female employee threatened inside a bank in Kanpur, Video
A video showing a heated argument between a female bank employee and a customer at an HDFC bank in Kanpur has gone viral, raising concerns about employee behavior and customer service.
S-Group: Sales of a single product have collapsed
S-Group reports a 10% decrease in plastic bag sales due to price increases and other measures implemented last spring.
Živilė Kropaitė was shocked by the behavior of a 'Bolt' driver: published the conversation
Živilė Kropaitė shared her unpleasant experience with a 'Bolt' driver on Facebook, highlighting issues with extra charges for waiting while the driver had not yet arrived and an uncomfortable conversation during the ride.
The Customer Experience as a Growth Driver in Mexico
In an increasingly competitive environment with more informed consumers, customer experience has become a key differentiator for companies in Mexico, emphasizing the need to place customers at the heart of business strategies to build long-term relationships of trust and value.
A customer spent more than 1600 euros on fireworks
The sale of New Year's fireworks has started in Germany, with long lines forming at stores, although three-quarters of Germans plan to forgo fireworks this year according to a survey.
Trends and Tricks in the Balloon Business: 'Don't Leave Anyone in the Car Overnight'
Aziz Pilav, who has been running two balloon shops in Munich with his wife for twelve years, shares insights into the balloon industry and customer behavior.