Important Colombian Bank Apologizes to Clients for Service Failures: 'Failing is Not an Option'
Colombian bank Bancolombia has publicly apologized to its clients for failures in its digital and transactional services, ensuring it is working on stabilizing its systems.
Beyond Access: From Inclusion to Financial Health in Latin America and the Caribbean
The article discusses the concept of financial health in Latin America and the Caribbean, stressing that access to banking services alone is insufficient for true financial inclusion.
Certain Lloyds, Barclays and Santander customers to get up to £500 for free
High street banks in the UK are offering significant bonuses to current account customers who switch to their services, with certain customers eligible for up to £500, particularly from Lloyds, Barclays, and Santander.
The ‘Spotify’ Moment of the Mexican Banking System
The article discusses the potential impact of Open Banking in Mexico, likening it to how Spotify revolutionized music access by creating a more integrated and user-friendly experience.
Lloyds, Halifax and Bank of Scotland axe key service for 28 million customers
Lloyds, Halifax, and Bank of Scotland have stopped offering the option to deposit cheques at Post Office branches for their customers, affecting around 28 million users.
Issues at Aktia
Aktia Bank is currently experiencing payment delays and issues with its loan services, as reported on the bank's website.
Hana Bank Starts Operating 'Digital 9 PM Lounge' for Banking Operations Until 9 PM on Weekdays
Hana Bank has launched a new service called 'Digital 9 PM Lounge' that allows banking operations until 9 PM on weekdays, catering mainly to working professionals and small business owners.
Nationwide tells customers to look out for this message over account changes
Nationwide Building Society has informed customers to be alert for updates regarding changes to their online services, specifically about transaction notifications.
F.A.Z. Exclusive: Is the Spanish BBVA Overtaking ING with Its Own Credit Card?
The Spanish digital bank BBVA plans to launch a credit card for its German customers ahead of the summer travel season, expanding its services to compete with other neobanks.
Demand for Interest Rate Cuts Can Be Made Automatically Without Direct Requests... 'Automated Agency Services' are Coming Out One After Another
Financial companies are launching automated services that allow customers to request interest rate cuts without making direct demands themselves.
CNBV authorizes Plata to start operations as a bank; concludes three-year process
Plata has received authorization from the CNBV to begin operations as a Multiple Banking Institution in Mexico after a three-year regulatory process.
JP Morgan plans wave of agency openings in the USA as rivals strengthen commitment to in-person service
JP Morgan Chase is set to open over 160 branches across more than 30 U.S. states in 2026, reflecting a significant investment in physical banking services.
Why more and more banks are offering their customers to switch to 100% online
Traditional banks in France are increasingly offering 100% online banking services to compete with digital banks like BoursoBank and Revolut.
Banks closed on this Monday (16) and Tuesday (17); service resumes on Wednesday (18)
Banks across Brazil will be closed on February 16 and 17 due to Carnival observances, with services resuming on February 18.
What opens and closes during Carnival 2026 in Sul de Minas; see the operation of services
The Carnival of 2026 will affect the operation of public and private services in Sul de Minas, with municipal offices mostly closed and essential services maintained from February 16 to 18.
How private banks will operate on Monday and Tuesday for the carnival holiday
Private banks in Ecuador will provide limited services during the carnival holiday, ensuring customers can perform various transactions via ATMs, non-bank correspondents, and digital banking.
Banks, credit card companies, insurers, and prepaid medical services must start issuing electronic invoices
A new regulation mandates banks, credit card issuers, insurers, prepaid medical services, and schools in Argentina to begin issuing electronic invoices from July 2026.
Postman, application, and simple banking. Bank Pocztowy prepares a major change
Bank Pocztowy plans to involve postmen in offering financial services as part of a new operational strategy, leveraging their customer contact potential especially in smaller towns and among seniors.
These are the bank hours during the Carnival holiday
Banks in Ecuador will maintain financial services during the extended Carnival holiday from February 14 to 17, ensuring access through various channels.
Banks announce changes to working hours on Monday and which services will not be provided
Banks in Lithuania will alter their working hours and service availability on February 16 due to the holiday, advising customers to complete payments before February 13.
UBA revamps agency, merchant banking services
The United Bank for Africa has launched a new Aggregator Sales Structure to enhance its Agency Banking Network and promote financial inclusion in Nigeria.
Carnival 2026: see what opens and closes during the holiday in Rio
The upcoming Carnival holiday in Rio de Janeiro will lead to altered operating hours for various services, including banks, supermarkets, and healthcare units.
Disruptions at OP
There were disruptions in OP's services on Wednesday afternoon, primarily affecting mobile banking.
Carnival 2026: banks closed on Monday and Tuesday; see when service resumes
Brazilian banks will be closed for in-person services during Carnival from February 16 to 17, 2026, but online transactions will remain available.
Nigeria ranked second-largest investment banking hub in SSA
Nigeria has been identified as the second-largest investment banking market in Sub-Saharan Africa in 2025, as reported by LSEG Data & Analytics.
Commercial Bank's internet and mobile banking are not functioning
Commercial Bank in Czechia is experiencing issues with its internet and mobile banking services.
BoI receives CBN approval for non-interest banking
The Bank of Industry in Nigeria has received approval from the Central Bank to implement a Non-Interest Banking window, enhancing its financial services.
A serious chip problem found in new ID cards
Many Estonians with new ID cards issued since November are experiencing malfunctioning chips, preventing access to banking and tax services.
OP is not working
OP is experiencing a service outage affecting its website and mobile app during a maintenance period.
Technical failure disrupts Pix and bank applications this Saturday (7)
A technical failure impacted the Pix payment system and various banking applications in Brazil, causing disruptions in financial transactions and services.
The EU proposes new sanctions against Russia targeting energy, banking, and trade
The European Commission's president, Ursula von der Leyen, proposed a new sanctions package against Russia in response to the war in Ukraine, including a ban on providing services to tankers transporting Russian oil.
Global Tech Leaders Claim AI and Smart Policies Will Bring a Digital Revolution
During the 'World Governments Summit' in Dubai, leading figures from the tech and finance sectors discussed how changing digital habits are transforming banking, governance, and everyday services.
UK bank account holders may want to note 2026 date over major legal change
Nationwide Building Society has announced that upcoming legal changes in 2026 could significantly affect banking services for UK account holders.
Carnival 2026: see the opening hours of banks and when they close
Bank agencies will have altered operating hours during Carnival 2026, with no in-person services on February 16 and 17, while the Pix payment system will remain operational.
FBNQuest Merchant Bank renamed Quest Merchant Bank
FBNQuest Merchant Bank Limited has officially changed its name to Quest Merchant Bank Limited following all necessary corporate and regulatory approvals.
70,000 citizens signed up for free banking service package
The free banking service package linked to payment accounts has been contracted by 70,000 citizens, according to Croatian Deputy Finance Minister Tereza Rogić Lugarić during a discussion in the Croatian Parliament.
Powerful failure at Alior Bank. The bank assures that customer funds are safe
Alior Bank is experiencing a major system failure affecting its online and mobile banking services, but assures customers that their funds remain secure while they work to resolve the issue.
Major failure at Alior Bank. The bank did not disclose the cause
Alior Bank experienced a major system failure that lasted several hours, affecting access to its services, though the bank has since restored functionality without revealing the cause of the issue.
Intesa reveals the plan, focus on services
Today, Intesa Sanpaolo's CEO Carlo Messina will officially open the season for new industrial plans in the Italian banking sector during a significant regime change.
Sudan: the FSR announces the creation of a bank to address the absence of financial institutions
In Sudan, the Central Bank warns against using banking services offered by the FSR in areas they control, as the FSR's civilian administration in Darfur has announced the opening of a bank to compensate for the lack of financial institutions in territories under paramilitary control.
AI may push banks onto a new path of development. But there are risks too
The article discusses the opportunities and risks AI presents for the banking sector, including its impact on customer relationships and the concept of a '10x bank.'
Banks complicate free package for citizens. They're not the only ones to blame
Banks in Croatia are finding various ways to obstruct a law that guarantees citizens the right to free basic banking services, asserting that activating this free package is more complex than issuing loans.
Plenković: 27,500 Accounts Opened with Free Services Package
Prime Minister Andrej Plenković announced that citizens have opened 27,500 accounts with a free services package and urged transparency and timeliness from banks.
Cryptocurrencies: Private customers of Volks- and Raiffeisenbanken can now buy Bitcoin
Volks- and Raiffeisenbank private customers are now able to buy and sell Bitcoin and three other cryptocurrencies through the VR-Banking app following a successful test phase.
CALL TO READERS Where do banks make it difficult for you to switch to a package of free services? Write to us
Citizens report numerous ways banks discourage them from opening accounts following the new law on free accounts, potentially making banking transactions more expensive instead of less as intended.
Satispay teams up with Invesco to invest in funds
Satispay, a fintech company, is entering the fund sector in partnership with Invesco, aiming to challenge traditional banks as it expands its financial services.
HNB published an interactive map of branches and ATMs
The Croatian National Bank (HNB) has released an interactive map of branches and ATMs in Croatia, allowing citizens to easily find locations for cash withdrawals and deposits, especially in areas with limited financial services.
Banks Announce Free Accounts for Citizens
As of January 1, 2026, banks in Croatia will implement legal changes allowing citizens to use accounts for regular income with a package of free basic banking services, clarifying recent incomplete claims in the media.
Digital Money Transactions: The Most Aggressive Bank in Europe
The British digital bank Revolut has rapidly grown to 65 million customers in just ten years, posing a significant threat to traditional banks, particularly in Germany, according to CEO Nik Storonsky.
Important announcements from the Ministry of Finance: Here’s how to get a free bank account
The Croatian Ministry of Finance clarifies information regarding free banking services that must be provided to citizens starting January 1, 2026, in line with the new law on fee comparability and basic bank accounts.