In a move aimed at enhancing the comfort and transparency of air travel, the Indian government has issued new directives to airlines prohibiting additional charges for selecting preferred seats. The Civil Aviation Ministry has mandated that approximately 60% of seats on any flight must be available for free selection, especially during web check-in and seat selection processes. This regulation is designed to ease the hidden costs associated with air travel and protect passenger rights, which had been compromised by previously existing extra charge practices by several airlines.

The Directorate General of Civil Aviation’s directive arises from complaints about airlines charging passengers for choosing their seats post-ticket booking or during web check-in. Implementing these new guidelines will not only make the process more transparent but will also provide a better experience for passengers, ensuring they are no longer burdened with unexpected costs for something they deem necessary for their travel comfort. The initiative reflects the government's commitment to improving the air travel experience in India amid growing concerns over hidden costs.

Additionally, the ministry has instructed airlines to ensure that passengers traveling under the same booking reference number (PNR) are seated together whenever possible. This consideration for family and group travelers aims to enhance convenience and further improve customer satisfaction. The new regulations come at a crucial time when the Indian aviation sector continues to recover, highlighting the government's role in advocating for consumer-friendly practices within the industry.