Mar 17 • 04:25 UTC 🇪🇸 Spain El País

Alberto Chicote: 'I charge 35 euros per person to those who reserve and do not show up at the restaurant. You have to defend yourself against your customers'

Chef Alberto Chicote discusses his approach to handling no-show reservations at his restaurant, Omeraki, and shares insights into his current projects.

In a recent discussion, renowned Spanish chef Alberto Chicote addressed the growing problem of no-show reservations in the restaurant industry, where diners book tables but fail to show up, leading to significant revenue losses. To combat this, he has implemented a charge of 35 euros per person for those reservations that are not honored, emphasizing the importance of protecting one’s business from such practices. This strategy reflects a broader trend among restaurateurs who are increasingly adopting similar measures to mitigate financial risks associated with no-shows.

Chicote, who opened his restaurant Omeraki in Madrid four years ago with his wife, is not just focused on the culinary aspect but is also actively working on a new television program for Atresmedia. Although he remains tight-lipped about the details of the upcoming show, he is clearly busier than ever, balancing his time between managing the restaurant and filming throughout Spain. His passion for the restaurant business is palpable as he enjoys engaging with his customers and ensuring high standards in service and dining experience.

This proactive stance by Chicote illustrates the challenges faced by the restaurant sector, particularly in the wake of changing consumer behaviors and expectations. As he continues to defend his establishment's interests while offering a quality dining experience, his approach may encourage other chefs and restaurant owners to rethink their reservation policies, ultimately fostering a more accountable dining culture.

📡 Similar Coverage