The Caisse des Dépôts returned 164 million euros related to inactive bank accounts in 2025
The Caisse des Dépôts in France returned 164 million euros associated with inactive bank accounts in 2025 through its Ciclade online service.
In 2025, the Caisse des Dépôts, a French public financial institution, reported the return of 164.4 million euros related to dormant bank accounts and life insurance policies to their rightful owners. This initiative aims to recover funds that have remained inactive due to various reasons, such as forgotten childhood savings accounts or life insurance policies where the beneficiary is unaware of their entitlement. The Caisse des Dépôts has been facilitating this recovery process since 2017 through its Ciclade online service.
The Ciclade platform allows individuals, heirs, or notaries to search for and reclaim these dormant accounts at no cost, encouraging transparency and financial inclusion. In 2025 alone, there were around 200,000 requests made through this service for the return of inactive funds, highlighting the significant public interest in recovering lost assets. This not only aids individuals in financial distress but also contributes to a more efficient use of dormant funds within the banking system.
The Caisse des Dépôts' efforts reflect a broader trend across Europe, where financial institutions are increasingly held accountable for ensuring that inactive accounts are reclaimed by their legitimate owners. This initiative not only bolsters consumer trust in financial institutions but also underscores the importance of rigorous financial management and consumer rights advocacy in maintaining economic stability.