Mar 12 • 23:24 UTC 🇨🇦 Canada Global News

Companies can no longer charge for changing or cancelling internet, cellphone plans

Canada's CRTC has eliminated fees for changing or cancelling internet and cellphone plans, enhancing consumer flexibility.

The Canadian Radio-television and Telecommunications Commission (CRTC) has announced a significant change in regulations, removing fees for activating, changing, or cancelling internet and cellphone plans. This decision, made public on Thursday, aims to provide consumers with greater flexibility and the ability to switch to better deals without facing unexpected costs. Vicky Eatrides, the CRTC's chairperson and CEO, highlighted the initiative as part of a larger effort to empower Canadians in managing their telecommunications services.

The CRTC's decision follows a recent public consultation regarding amendments to the Telecommunications Act, which revealed that many consumers felt constrained by the fees associated with changing providers or plans. By eliminating these fees, the CRTC hopes to level the playing field and encourage competition in the market, ultimately benefiting consumers who can now migrate to plans that suit their needs without incurring additional charges.

With this regulatory shift, Canadians are expected to experience a more dynamic telecommunications landscape where service providers must remain competitive, ensuring that consumers have access to the best possible options. The CRTC's action is a crucial step toward enhancing consumer rights in the rapidly evolving digital age, where flexibility and affordability are increasingly important.

📡 Similar Coverage