Lyon's municipal museums have been affected by a cyber attack targeting their online sales provider, leading to inaccessible online ticketing for various museums since March 6. The museums affected include the Museum of Fine Arts, the Museum of Contemporary Art, and the two Gadagne museums, which focus on the history of Lyon and puppetry, as well as the Center for the History of Resistance and Deportation. As a result of the attack, visitors have been unable to purchase tickets or book activities online for over a week.

The museum Gadagne has confirmed that their online sales service provider was compromised by a cyber attack, which has disrupted their ticketing and activity reservation systems. Thankfully, the museum reassured the public that no banking data had been intercepted during the incident, which may help mitigate concerns among visitors about the safety of their personal information.

This incident highlights ongoing vulnerabilities that cultural institutions face regarding cybersecurity, particularly as they increasingly move towards online platforms for ticketing and reservations. Being unable to access ticketing creates challenges not only for museum revenue but also for public engagement, as potential visitors may seek alternative entertainment options during this disruption. Authorities may need to enhance measures to protect these systems going forwards.