The Japan Federation of Bar Associations has formally lodged a complaint regarding Resona Bank's requirement that Zainichi Koreans present a special permanent resident certificate to open bank accounts, labeling this requirement as unjust. The call for improvement comes after an investigation into claims of human rights violations, particularly concerning a third-generation Zainichi Korean permanent resident who was denied the opening of a bank account after refusing to provide the special resident certificate, despite presenting a driver's license. This arbitrary requirement, according to the Federation, is problematic as it highlights the different status held by permanent residents in Japanese society compared to Japanese nationals.

In their report, the Federation emphasizes that such practices risk infringing upon the dignity and personal rights guaranteed under Article 13 of the Constitution, suggesting that special permanent residents should not be subjected to extra scrutiny compared to citizens. The Financial Services Agency has advised banks to manage the risks associated with foreign accounts, particularly those of individuals with fixed residence periods, but this does not necessarily justify demanding unnecessary documentation from Zainichi Koreans, especially when other banks like Mizuho and Japan Post Bank do not impose similar requirements.

Resona Bank has acknowledged receiving various opinions on their policy and stated they will consider reviewing their approach moving forward. The Federation has urged the Financial Services Agency to further publicize the issues surrounding documentation requirements among banks, advocating for a more equitable treatment of permanent residents in Japan, thereby aiming to eliminate unnecessary discrimination and ensure compliance with the principles of fairness and human rights.