The Department for Work and Pensions has launched an update on a new online service that assists over 100,000 users in accessing benefit verification letters to unlock savings on social tariffs and council tax reductions.
The UK Department for Work and Pensions (DWP) has reported that since the launch of its new online Proof of Benefit service in September 2025, over 100,000 requests have been made by users seeking to access confirmation letters for their benefits. This service is designed to streamline the process, allowing individuals to obtain verification without the need to physically visit a Jobcentre or make phone calls. This accessibility is particularly essential for those relying on various benefits.
