The City of Johannesburg has embarked on the process of appointing a managing agent for the Johannesburg Transport Interchange (JITI) Centre, which was completed in 2021 at a staggering cost of R516 million. Despite being constructed, the facility has remained unoperational since its completion, causing considerable concern among stakeholders. On March 3, 2026, the City held a tender briefing session aimed at accelerating the operationalization of this pivotal public transport hub, highlighting its necessity in the city's transport infrastructure.

The JITI Centre is envisioned as a central public transport node that would accommodate cross-border buses, a taxi rank, and parking facilities, emphasizing the critical role it plays in enhancing public transport accessibility. Although construction began in 2016, the project's delay has raised eyebrows, and it now stands as a reflection of the broader challenges faced in urban development projects. Benny Makgoga, the Director of Marketing and Communications in the Transport Department, addressed concerns about the delays by attributing them to comprehensive stakeholder engagements and the ongoing verification process for potential users of the facility.

Currently, the verification process is reportedly at an advanced stage, indicating that the City is making strides towards getting the JITI Centre operational. The appointment of a managing agent is a significant step that underscores the City of Johannesburg's commitment to revitalizing public transport and ensuring that critical infrastructure projects are completed and utilized for the benefit of the community. The future of Johannesburg's transport infrastructure may hinge on the successful implementation of this project, which has faced several hurdles since inception, yet holds the promise of improving public transit in the region.