Mar 7 • 19:17 UTC 🇦🇺 Australia ABC News AU

SA government attributes email to wrong man after death, traumatising family

The South Australian government mistakenly attributed a positive email about hospital care to a deceased man, causing distress to his grieving family.

The South Australian government has recently faced backlash after it mistakenly released an email intended to compliment the hospital system, which it attributed to Stephen James King, a man who passed away from terminal cancer. This email was actually written by a different individual with the same name, leading to significant emotional distress for King's partner, Bronwen Paterson, especially as it was the anniversary of his death.

Paterson expressed her deep grief and trauma, reflecting on the struggles her partner faced while waiting for medical assistance during his final days. She described the harrowing experience of having to endure the long wait times for an ambulance and later being ramped outside the Royal Adelaide Hospital, where he remained for an additional hour. The release of the email purportedly praising the care provided to her partner felt especially insensitive and added to her pain at an already difficult time.

In response to the public outcry, the South Australian government has issued an apology, acknowledging the mistake and its impact on Paterson and her family. They have committed to ensuring that such errors do not occur in the future to avoid further traumatizing grieving families and to uphold the dignity of those who have passed away.

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