Jeanette Guttenberg is an interior consultant who specializes in assisting individuals dealing with clutter and the lack of space in their homes. She has noticed that many of her clients believe that acquiring a new wardrobe or even building an extension will resolve their problems. However, she argues that these measures often only address the symptoms instead of the underlying issues causing disorder. Therefore, during her consultations, she prioritizes understanding the core problems by engaging all household members in a dialogue to identify and address their specific needs.

Guttenberg begins her consultations by asking fundamental questions about the household dynamics, including who lives in the space and what specific challenges they face. This process is crucial as it helps reveal the reasons behind their clutter, allowing for a more tailored and effective approach to creating order. She likens this inquiry to seeking a caffeine boost when feeling tired; unless one understands the underlying causes, the solution may only provide temporary relief.

Moreover, she introduces the 'Pippi Longstocking Principle,' which likely refers to finding creative and unconventional solutions to managing space, reminiscent of the character's imaginative approach to life. Her philosophy emphasizes that a thoughtful and comprehensive strategy is essential to creating a harmonious living environment rather than relying on quick fixes.