Mar 6 • 13:01 UTC 🇧🇷 Brazil Folha (PT)

Delivery apps resume contracts with logistics operators and raise alert at MPT

The resumption of contracts with logistics operators in the delivery market has raised concerns at the Labor Public Ministry in Brazil regarding the labor rights of couriers, especially after the entry of Chinese companies 99Food and Keeta.

In Brazil, the recent resurgence of contracts between delivery apps and logistics operators has triggered alarms at the Labor Public Ministry (MPT) about potential violations of workers' rights. This heightened concern follows the entry of Chinese companies such as 99Food and Keeta into the Brazilian market, posing new challenges for labor rights protection in the gig economy. The MPT has raised significant issues regarding the treatment and compensation of delivery workers, who often face precarious working conditions under this outsourcing model.

Historically, the relationship between the iFood delivery platform and its logistics operators has come under legal scrutiny. In 2019, a civil lawsuit led to a demand for 24.5 million Brazilian Reais in collective damages, which was ultimately denied by the judiciary. Nevertheless, iFood took measures to address some of the complaints by settling and compensating workers for fees that had not been duly paid by the outsourced companies, thereby taking control of the delivery logistics.

The situation remains complex as, by 2025, former logistics operators who had defaulted on worker payments returned to the delivery market using new corporate registrations to avoid legal penalties. This re-entry of previously sanctioned operators coupled with the arrival of new market players raises pressing questions about the enforcement of labor rights and whether current policies are sufficient to protect gig workers in the evolving landscape of delivery services in Brazil.

📡 Similar Coverage