In Gargždai, residents have expressed outrage over the behavior of a driver operating the microbus route 116 between Klaipėda and Gargždai. Passengers have reported that this driver frequently makes inappropriate remarks and sometimes departs earlier than scheduled. Moreover, there has been troubling feedback from passengers paying in cash, as they are reportedly instructed to handle the cash register themselves, with claims that fare prices for cash payments may soon double. This behavior was highlighted in a post on a local social media group, 'Gargždai United.'

In light of these complaints, concerned residents contacted the administration of 'Klaipėdos keleivinio transporto,' the local public transport company, to report the driver's conduct. The company has since confirmed that there are no new rules regarding cash payment procedures and stressed that there should be no changes to how fares are collected. Despite the driver's dismissal of the complaints as a joke, residents are calling for a more thorough investigation to ensure proper behavior from those in charge of public transport.

This incident raises concerns about customer service and accountability within the public transportation system in the region. Residents expect public transport to operate smoothly and respectfully, and such incidents can lead to broader scrutiny of the company's protocols and staff management. If the complaints lead to systemic changes or disciplinary action, it may also influence public perception and trust in local transport services.