Veikko encountered a peculiar problem with the windshield of his new Citroën C5 Aircross Hybrid, where the view through the windshield would distort when the heating was activated. This phenomenon perplexed both the owner and experienced automotive suppliers, as it caused lines and surfaces to appear wavy and colorful when the electric heating system was in use. Such a distortion is unusual and raised concerns about the windshield's quality and safety.

The issue attracted significant attention when the details were reported by Iltalehti, leading to a wave of comments and discussions among readers and automotive enthusiasts. The visibility issue was significant enough that it prompted an investigation by Carglass, a major car glass supplier, whose key account manager Teemu Tallqvist provided insights into the situation. His briefing helped clarify the mechanisms at play behind the distortion, which is expected to influence how manufacturers approach the design and testing of similar technologies moving forward.

This situation highlights potential challenges within automotive design, particularly concerning new technologies in vehicles, such as electric heating for windshields. It not only raises questions about product reliability but also opens a dialogue about safety standards and consumer expectations, suggesting that producers might need to be more vigilant in ensuring that such innovations do not adversely affect visibility or user experience.