Alelo establishes double charging and longer deadlines outside the PAT
Alelo is changing its fee structure for establishments based on their participation in the PAT, resulting in higher charges for those not involved.
Alelo, a brand offering meal voucher services, has informed its partner establishments about a significant change in fee charges related to their card balances. The new policy states that if the company providing the benefit to the employee is part of the Workers’ Food Program (PAT), the fee will be capped at 3.6% as per a presidential decree. However, for companies not affiliated with the PAT, the fee will rise to 6.9% on each transaction, substantially increasing costs for businesses outside the program.
This new fee structure has sparked concern among affected establishments, one of which shared the updated accreditation policy that indicated the fee discrepancies. The store indicated that it will incur a 3.6% fee for each sale made for employees benefiting from the PAT, contrasted with the 6.9% fee for those not part of the government program. Such changes may compel companies to reconsider their participation in governmental assistance programs or how they manage employee benefits.
The implications of these changes point to a potential shift in how businesses interact with these benefit programs, possibly discouraging participation in the PAT due to increased costs. As Alelo navigates this new policy structure, many establishments will need to assess the financial impact on their operations and the overall willingness of companies to provide meal benefits to employees, thereby influencing employee satisfaction and retention efforts across Brazil.