Rita Fioravanzo, a therapist specializing in psychotraumatology and emergency psychology, addresses the psychological turmoil following a tram accident in Milan, where some victims are receiving psychological support after experiencing shock. She reflects on how the incident could affect Milanese citizens’ views of their safety while using public transportation. Fioravanzo shares her personal experience of taking tram 19 the day after the incident and acknowledges her own anxious thoughts while doing so.

The crux of the issue lies in the contrast between the perceived safety of daily activities, such as riding a tram, and the shocking reality of an accident that disrupts this perception. Fioravanzo articulates that when accidents happen in environments we associate with safety, it can lead to a heightened sense of vulnerability. She elaborates that while extreme sports like paragliding carry an inherent risk and therefore some expectation of potential accidents, the tram, being a mundane and secure means of transport, creates a bigger psychological impact when something goes wrong.

This commentary underscores the importance of rebuilding trust and safety in public transportation following such unexpected incidents. As people reflect on their vulnerabilities, the need for psychological support and public reassurance can be critical for community recovery, highlighting the delicate balance between everyday routine and the unforeseen dangers that can disrupt it.