German travel agents are earning less and less. What is eating their commissions?
The German travel agency sector is grappling with increasing operational costs, which are threatening the profitability of many firms, particularly the smaller ones.
A recent report by the German Travel Association (DRV), the Reisebürobarometer 2025, reflects on the financial data from 2024, revealing insights into the travel sales market. While overall sales and revenues remain comparable to previous years, the rapid rise in costs—particularly for personnel and premises—has significantly adversely affected the profitability of numerous companies. This situation is felt most acutely by smaller travel agencies, who are now facing serious threats to their viability due to rising operational costs.
The report indicates that a solid majority of German travel agencies operate within stable sales brackets. About 70% of these agencies achieved sales ranging from €1.3 million to €3.3 million in 2024. Despite the challenges, established travel products continue to form the backbone of their operations, underscoring a reliance on traditional offerings amidst growing financial pressures. As travel agencies adapt to this landscape, the interplay between costs and revenues becomes increasingly critical for sustained success in an evolving travel market.
The implications of these findings are concerning for the travel sector, potentially leading to consolidation as less profitable agencies may be forced to close or merge. The increasing cost burden highlights the need for strategic adaptations and perhaps a reevaluation of commission structures to safeguard the future profitability of agencies. For the consumer, this trend could impact service quality and availability in the market, making it an issue worthy of close attention as the travel landscape shifts.