Feb 27 β€’ 01:35 UTC πŸ‡°πŸ‡· Korea Hankyoreh (KR)

Is 2 million won in a '0 won account'?... Toss Securities experiences 'stock order available amount' error for 31 minutes

A temporary system glitch at Toss Securities caused discrepancies in the displayed cash balance amounts, leading to user confusion between 200,000 won and 0 won balances.

On the evening of the 27th, a significant glitch hit Toss Securities, leading to a misrepresentation of the cash order amount available for trading. The error lasted for about 31 minutes, from 8:17 PM to 8:48 PM, affecting both the mobile trading system and the web trading system. Users reported discrepancies as high as 200,000 won being shown in accounts that were supposed to display zero, alongside other figures that deviated by as much as 4 million won from their actual balance. The trading systems, according to Toss, did not experience notable interruptions in order placement, although the means to check balances were inadequate during this period.

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