Police at Allegro headquarters. UOKiK issued a statement, the company responds
The Polish UOKiK agency has conducted a search at Allegro's headquarters over suspicions of the company favoring its own delivery methods.
The Polish Office of Competition and Consumer Protection (UOKiK) confirmed a police search at Allegro's headquarters, which took place with judicial approval. This operation stems from allegations that Allegro may be favoring its own logistics services for product deliveries over those of other service providers. Customers have reported sudden changes to delivery points when ordering products, raising concerns about potential bias in the company's practices.
UOKiK has been investigating the e-commerce platform Allegro with regard to claims that it may prioritize its own delivery services, including Allegro's One Box parcel lockers, at the expense of competing businesses that also offer delivery options. As evident from a recent communication by UOKiK, they have alerted customers who historically used specific default delivery points, pointing out a sudden disappearance of these points and their replacement with alternatives. This highlights the agency's commitment to ensuring fair competition in the e-commerce sphere.
The implications of this investigation could be significant for Allegro, as it may affect their market position and operational practices if they are found to be in violation of competition laws. Such scrutiny from regulatory bodies underscores the increasing vigilance towards monopolistic behaviors in the rapidly growing e-commerce sector in Poland and potentially sets a precedent for similar investigations in the future. Allegro has yet to respond to the formal inquiry and is expected to cooperate with UOKiK as the investigation unfolds.