Lethal and Thorough 'Coupang Play' [Cosmopolitan]
Coupang's interim CEO Harold Rogers recently appeared before the U.S. House Judiciary Committee amid ongoing scrutiny over alleged discrimination against American tech firms by the Korean government, following a massive data breach involving sensitive customer information.
Harold Rogers, the interim CEO of Coupang, made a rare public appearance on the 23rd during a hearing by the U.S. House Judiciary Committee. Though the details of his testimony remained confidential, his demeanor post-testimony appeared relaxed compared to his earlier tense appearances in Korea. The Committee's focus revolves around accusations that South Korean regulatory bodies are targeting U.S. tech companies with discriminatory regulations, and there are implications of criminal penalties against American citizens. Rogers’ subpoena indicates that the committee is taking a strong stance against what they term 'discriminatory actions' by the Korean government towards Coupang and other U.S. companies.
The situation is further complicated by a significant data breach in Korea, where consequential private information concerning over 51 million people was exposed. Information that includes names, emails, delivery addresses, and other sensitive details has led to this being considered the worst data security incident in Korea's history. The House Judiciary Committee's documentation characterizes the breach improperly as 'only affecting approximately 3,000 customers' and dismissively labels the scope of the incident, which sets a backdrop to the more profound concerns regarding data protection and corporate accountability in Korea.
In addition to minimizing the breach's scale, Coupang allegedly failed to adhere to regulations requiring prompt reporting of data leaks. Despite a government order to preserve relevant data for investigative analysis, five months of web access records disappeared. Subsequent revelations indicate that data belonging to over 200,000 Taiwanese customers was also compromised, contradicting earlier statements by Rogers. This miscommunication has sparked a lack of trust and demands for accountability, especially as the National Intelligence Service denies having any involvement, leading to accusations of perjury against Rogers in the National Assembly. As both local and international scrutiny heightens, Coupang's lobbying efforts within U.S. political circles have gained attention, as they attempt to navigate this complex landscape of international business and regulatory challenges.