Hellenic Post has issued a statement addressing concerns about delays in the delivery of cards associated with unemployment benefits, asserting that the majority of mail was processed correctly and on time.
Amidst reports of delays in the delivery of cards linked to unemployment benefits for the unemployed, Hellenic Post has released an official statement defending its operations. The company stated that all correspondence received, which had accurate and complete delivery details, was dispatched in a timely manner according to established distribution procedures. This response comes as part of their efforts to clarify the situation following public scrutiny.
The organization conducted a thorough review within its Distribution Units, which revealed that only a limited number of letters with insufficient or incorrect recipient details were returned to the collaborating banks, as mandated by the company's contractual and regulatory obligations. Hellenic Post emphasized its commitment to maintaining accurate operations, highlighting that issues related to delivery were isolated incidents rather than a systemic failure.
Hellenic Post reassured the public of their long-standing reliability and efficiency in handling the communication of financial institutions across Greece. They noted that they manage a significant volume of mail daily with a consistently high standard of reliability, consistency, and operational capacity, reaffirming their role as a vital component in distributing essential services to the public.
