On Wednesday morning, a significant malfunction occurred in Posti's digital services, revealing personal information of users to others. Multiple readers reported that after logging into the OmaPosti application, they encountered messages directed at total strangers, such as "Hi Sara!" This alarming situation raised concerns not only about privacy but also about the security of digital services in general.

One user from Helsinki, named Petra, shared her experience where she received a notification about a package and, upon logging in with her fingerprint, was unexpectedly greeted with another person's name. She reported being able to view not just the greeting but also the packages available for pickup belonging to this stranger, illustrating a serious breach of data confidentiality. Concerns were amplified as other users also reported similar experiences, showing that this problem was not isolated.

Posti has acknowledged the incident and is currently investigating the malfunction to determine its cause and ensure the security of user data moving forward. This incident raises important questions about the company’s data protection measures and the overall integrity of digital applications that handle sensitive personal information, pressing the need for stricter regulations and better transparency regarding user privacy.