Heathrow Airport, the busiest airport in Europe, has chosen Netcompany as its primary partner for a comprehensive digital upgrade aimed at improving the experience of the over 80 million travelers who pass through it each year. This strategic initiative emphasizes the need for better operational efficiency and enhanced passenger experience through advanced technology. As such, Heathrow is looking to the future, positioning itself not just as a travel hub but as a technologically advanced facility that can manage large volumes of passengers more effectively.

The heart of the upgrade will utilize AIRHART, a digital solution already in use at leading European airports. AIRHART integrates all operational systems and data into a single platform, enabling real-time monitoring and management across the airport. This integration will significantly enhance situational awareness, allowing for smarter decision-making through Artificial Intelligence, thereby streamlining operations and ultimately ensuring a more reliable and efficient airport experience for travelers.

By implementing AIRHART, Heathrow aims to upgrade its operational capabilities and to facilitate smoother processes for various stakeholders at the airport, which include airlines, passengers, and service providers. This digital transformation is expected to play a crucial role in maintaining Heathrow's status as a global airline mega-hub, ensuring that it remains competitive in an evolving industry while significantly improving the overall passenger experience at one of the world’s busiest airports.