A resident of Akademija has expressed his deep frustration regarding new transport regulations that complicate access to hospital services for disabled individuals. He emphasizes that the previously efficient system, which allowed people with disabilities to easily book rides via a local transport service, has been disrupted. The new requirement to submit an application to the municipality before being allowed to use the transport service has created unnecessary hurdles, leading to increased stress for individuals who already face mobility challenges.

The resident described how the process has become cumbersome, noting that to even submit a request for transportation, one must first physically travel to the municipal office—a task that is not feasible without appropriate transportation. This situation reflects a broader issue within urban infrastructure in Kėdainiai, where facilities and services do not adequately accommodate the needs of disabled citizens. The complications surrounding this bureaucratic requirement have led to feelings of alienation and mockery among those who require these services most.

The story highlights a critical need for local authorities to reassess and improve the accessibility of transport services for individuals with disabilities. As cities continue to adapt to inclusivity standards, it is imperative that practical solutions are implemented to ensure that mobility for disabled residents is not hindered by bureaucracy. This case raises awareness regarding infrastructure inadequacies and calls for a re-evaluation of policies to ensure equitable access to essential services for all residents.