The article explores the impact of digitalization on government administration in Latvia, particularly emphasizing the integration of artificial intelligence (AI) into various processes. With the rise of GovTech solutions, European countries have started investing in online platforms and electronic services, marking a significant shift in how public services are delivered. AI represents the next evolution in this digital transformation, offering innovative methods to streamline bureaucratic processes and enhance service quality.

In Latvia, the traditional AI solutions commonly seen in office work are now being proposed for government applications. By automating routine tasks, providing in-depth data analytics, and supporting decision-making, AI has the potential to revolutionize the functioning of public authorities. This aligns with the objectives of Gonçalo Matias, Portugal's Minister of Administrative Reforms, who is focused on modernizing public administration and improving the quality of public services. His remarks during an interview underscore the necessity of combating bureaucracy alongside these technological advancements.

The article underscores the urgent need for public administration to adapt and innovate in the face of growing digitalization pressures. As AI begins to play a more prominent role, it could lead to significant efficiency gains, allowing government bodies to operate more effectively and respond to citizen needs more promptly. The conversation reflects a broader trend across Europe where AI is set to become integral in reshaping public sector functionalities, suggesting that embracing such technologies is crucial for the future of government operations.