On the afternoon of the 19th, Naver Pay reported issues with its point and money services, starting from 12 PM. Users have faced difficulties including the failure to check or redeem points, as well as issues related to payment processes and event histories. Transactions at physical locations have also been affected, with customers unable to make payments using their points or Naver Pay money.

In response to these complications, Naver Pay is actively working on repairs to restore normal functionality. The company has communicated that it is prioritizing these recovery efforts and intends to provide further updates once the situation is resolved. Naver Pay reassured its users that they are aware of the inconvenience caused and are committed to fixing the problem as swiftly as possible.

The implications of this service disruption could affect customer satisfaction and trust in Naver Pay, particularly as the company navigates its recovery from these service errors. With many users relying on Naver Pay for their transactions, the urgency in repairing these issues also highlights the critical role such payment platforms play in daily financial interactions in the country.