Feb 18 • 14:22 UTC 🇩🇪 Germany FAZ

Lawsuit against drugstore chain: dm does not want to be prohibited from online pharmacy

The German drugstore chain dm faces a lawsuit from the Wettbewerbszentrale for alleged violations related to its new online pharmacy.

The Wettbewerbszentrale, based in Bad Homburg, has filed a lawsuit against the German drugstore chain dm for its new online pharmacy service named dm-med. The complaint alleges that dm is improperly mixing product categories, which could create confusion regarding the sale of pharmaceuticals and violate the relevant laws governing pharmacies and medication sales in Germany. This legal challenge comes after dm's CEO, Christoph Werner, had hinted at potential conflicts prior to the pharmacy's launch, having anticipated heavy scrutiny and possible legal disputes.

Since the rollout of the online pharmacy two months ago, dm has been on alert for any legal repercussions, a sentiment voiced by Werner during the early stages of planning. The lawsuit suggests that competitors and regulatory bodies are closely monitoring dm's entry into the online pharmacy market, raising significant questions about the future of this new venture. The exact nature of the alleged violations could have broader implications for how drugstores operate online and the legality of selling pharmaceuticals through new digital platforms.

This conflict highlights the ongoing tension between traditional pharmacy regulations and the evolving digital marketplace. As e-commerce expands, existing legal frameworks are being challenged and may need to adapt to accommodate new business models, especially in sensitive areas like healthcare and pharmaceutical sales. The outcome of this lawsuit could set a precedent affecting not only dm but other companies exploring similar avenues in Germany and beyond.

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