'Blatant' fake discounting by retailers in ACCC's sights
The Australian Competition and Consumer Commission (ACCC) aims to tackle fake discounting and rebuild consumer trust in 2026, with a focus on making regulations easier for businesses to follow.
The Australian Competition and Consumer Commission (ACCC) has announced its priorities for the upcoming year, emphasizing the need to address the issue of 'blatant' fake discounting practices by retailers. ACCC Chair Gina Cass-Gottlieb expressed that a significant decline in consumer trust towards businesses and regulatory bodies necessitates urgent action to restore that confidence. As part of its agenda, the ACCC aims to simplify regulations for businesses, which can sometimes appear overly complicated or burdensome, allowing for greater compliance and support for fair trading practices.
In addition to addressing fake discounting, the ACCC has its sights set on what it terms 'manipulative online practices' that may mislead consumers. This agenda comes at a crucial time as the ACCC is actively involved in a landmark court case against major Australian supermarket chains, Coles and Woolworths, for alleged misleading pricing and discounts. This case highlights the commission's commitment to ensuring transparency and fairness in the marketplace, signaling to businesses that deceptive practices will not be tolerated.
With these priorities outlined, the ACCC is poised to play a pivotal role in shaping consumer protection laws in Australia and addressing issues that have become increasingly important in a rapidly changing digital economy. Consumer trust will be a key focus area, as the outcomes of these initiatives may lead to enhanced regulatory frameworks that protect consumers while still fostering a fair and competitive business environment.