Fifteen pilgrims from the city of Picos, Brazil, have reported being victims of a scam after their trip to the 18th Pilgrimage of the Rosary Men in Aparecida do Norte was abruptly canceled on the day of departure. According to the Civil Police, 14 reports were filed against the travel agency Mara Tur Turismo, which sold the tickets that were never issued. The situation raises serious concerns about consumer protection in the tourism sector, especially given the agency’s long-standing reputation in religious travel.

The group had made payments for their tickets between August and November of the previous year. On the very day of the journey, as they were all packed and a farewell dinner had been prepared, they were informed just minutes before departure that their tickets had not been issued at all. This shocking last-minute revelation has left the travelers feeling betrayed and frustrated, as they had relied on the agency for what was to be a significant spiritual journey.

Mara Tur Turismo, which has been operating for approximately 20 years in the religious travel niche, has not yet responded to media inquiries regarding the allegations. The total estimated loss for the group amounts to R$ 26,000, which includes not only the ticket costs but also expenses related to their transport to the airport in Petrolina. The ongoing investigation by the police highlights the importance of accountability and transparency in the travel industry, particularly for those involved in religious pilgrimages that are deeply meaningful to many individuals.