Emotional Intelligence
The article discusses the importance of emotional intelligence in the workplace, challenging the traditional notion that rationality should dominate decision-making while emotions should be suppressed.
For decades, the work environment was structured under a seemingly unquestionable premise: rationality was to govern decisions while emotions remained under control. The belief was that feeling too much equated to professional weakness. However, scientific evidence has dismantled this dichotomy, revealing that emotions do not interfere with reason; instead, they complement it. Today, the ability to manage emotions, known as emotional intelligence, has emerged as one of the most underestimated competitive advantages within companies.
Emotional intelligence is not merely a business trend or a self-help concept. It is a research-backed construct that integrates skills such as recognizing one’s own emotions and those of others, understanding their impact, and strategically regulating them. From robust academic models to practical applications in leadership and team management, evidence shows that emotionally intelligent companies experience enhanced communication, better workplace relationships, and improved overall performance.
This shift in understanding underscores the need for organizations to foster emotional intelligence among employees. As the work landscape evolves, integrating emotional intelligence training can lead to more resilient, adaptive, and effective teams, further enhancing the organization’s success and sustainability in a competitive market.