In light of the escalating issue of fraudulent messages impersonating Ecuador's Internal Revenue Service (SRI), it is crucial for citizens to recognize the difference between authentic notifications from the SRI and those crafted by scammers. The SRI has firmly stated that it does not send out messages or emails regarding supposed refunds. Instead, the agency issues notifications to individuals with outstanding tax declarations, emphasizing that these communications are solely informational and do not require responses or contestations.

Recently, there have been reports of misleading messages claiming to facilitate refunds, accompanied by codes and strict deadlines for action. The SRI reassures citizens that such claims are unauthorized, as they strictly adhere to their protocols, which do not include sending refund invitations. Additionally, genuine communications from the SRI will highlight that any important information provided is for awareness only, citing the applicable legal framework to support their statements.

The agency provides tips for spotting a scam, emphasizing that the SRI does not perform refunds, but instead implements income tax reimbursements. By encouraging public awareness and vigilance, the SRI aims to protect citizens from becoming victims of these scams and to maintain the integrity of its operations against fraudulent activities.