The Immigration Office, also known as the Frankfurt Immigration Office, serves as the key agency for migrants in Frankfurt who seek to obtain residence permits. It highlights the complexities and challenges associated with integration, which is made significantly more difficult by the lack of personnel available to process applications. The building's fortress-like appearance and limited access only add to the frustrations faced by applicants.

Inside the office, the atmosphere is controlled and restrictive, with security personnel monitoring entries to ensure that only those with appointments are allowed inside. This setup has been implemented in response to the high demand for services, yet it has resulted in long wait times and complicated procedures for migrants. Those from non-European Union countries are particularly affected, facing barriers that complicate their efforts to navigate the bureaucratic processes necessary for integration in Germany.

The staff shortages at the Immigration Office not only slow down the application process but also have broader implications for the successful integration of migrants. As integration is crucial for social cohesion and economic participation, these inefficiencies pose a challenge to Frankfurt's strategy of welcoming and supporting its diverse population. Without adequate resources, the city risks alienating a significant portion of its migrant community, undermining efforts to foster an inclusive society.