The Competition and Markets Authority (CMA) has imposed a hefty fine of £473,000 on Euro Car Parks after the company persistently ignored official correspondences. The CMA initiated communication with Euro Car Parks in July 2025 via an information notice that mandated the company to disclose specific operational details relevant to a compliance investigation. Despite seven attempts to contact them—through registered post, hand delivery, and multiple emails directed to senior executives—the company failed to respond in any capacity for a span of three months.

The situation escalated to a point where the CMA eventually communicated their intention to levy a financial penalty for non-compliance. It was only after this warning that Euro Car Parks finally engaged with the CMA, stating that they had blocked all emails from the authority, mistakenly believing them to be fraudulent. This unfortunate sequence of events highlights not only the company's failure to practice due diligence in matters of regulatory compliance, but also raises questions about their internal communication protocols and risk management strategies.

In light of this incident, the CMA's actions serve as a stark reminder to businesses of the critical importance of adhering to regulatory inquiries and the potential consequences of negligence in responding to legitimate requests. With businesses increasingly under scrutiny for compliance practices, the case of Euro Car Parks underscores the need for organizations to establish robust communication protocols with regulatory bodies to avoid similar penalties in the future.