In the UK, millions of households with individuals of state pension age are potentially missing out on free support services from their energy providers. Ofgem, the energy regulator, has highlighted the importance of the Priority Services Register (PSR), a scheme designed to provide tailored assistance to elderly customers who may require additional help with their energy needs. By enrolling in this program, eligible customers can receive specialized services tailored to their unique circumstances, ensuring they are not left vulnerable or unsupported.

The eligibility for the PSR is straightforward, with any individual who has reached the state pension age of 66 qualifying for this free service. Ofgem has been communicating these benefits through social media, encouraging those eligible to take action and sign up. The PSR is particularly beneficial for elderly customers who may face challenges such as mobility issues or health conditions that require extra assistance with their energy supply, thereby enhancing their quality of life.

This initiative not only raises awareness about available support for older customers but also underscores the responsibility of energy suppliers to ensure their clients are informed of the assistance available to them. The call to action from Ofgem reflects a growing recognition of the need for comprehensive support for vulnerable populations, particularly as energy costs continue to rise and impact household budgets. It is critical for eligible individuals to take advantage of such services to safeguard their welfare.