UK universities are experiencing a record number of student complaints, reaching 4,234, as reported by the Office of the Independent Adjudicator, marking a 17% increase from the previous year and a continuous rise over nine years.
In 2025, the Office of the Independent Adjudicator (OIA) reported a significant uptick in student complaints against UK universities, with the total reaching 4,234—a 17% increase from the previous year. This trend signifies a concerning nine-year streak of rising complaints, with numbers nearly tripling since 2016, when only 1,517 complaints were recorded. The increase reflects deepening dissatisfaction among students regarding their higher education experiences.
