In Bergen, customers shopping at Kiwi experienced significant delays as malfunctioning bank terminals disrupted payment processes. Lukman Wadood, who was at the store, noted that long lines formed as many customers attempted to pay with cards but were unable due to the terminal issues. While some shoppers could use cash or the Trumf-pay app, others struggled without the necessary app, highlighting the inconvenience caused by the technical problems. Kine Søyland, the communications manager at Norgesgruppen, confirmed that multiple stores were facing payment difficulties and stated that they were working to identify and resolve the issues promptly. This situation has drawn attention, especially given that it occurred during a busy shopping period, contributing to customer frustration and potential loss of sales for affected retail locations. Despite VG's inquiries, other major chains like Coop and Rema 1000 reported no similar problems, suggesting that the terminal issues might be isolated to certain stores. This incident underscores the reliance on electronic payment systems and raises questions about the robustness of such technology in grocery stores, as failures can significantly impact customer experience and business operations.