A consumer has disputed their fixed-rate electricity bill from Alexela, alleging that the final price cannot change due to an increase in VAT, while the supplier claims all charges comply with the law.
A disagreement has arisen between a consumer and the electricity supplier Alexela regarding a fixed-rate electricity contract. The consumer argues that the final bill should not vary due to an increase in value-added tax (VAT), contending that the bill should remain stable as specified in the contract. Conversely, Alexela asserts that their billing practices are legally compliant and that the charges are justified given the circumstances.
