Nova Scotia Power has announced the appointment of Vivek Sood as its new chief executive officer, a change that comes at a crucial time as the utility navigates the aftermath of a significant cyberattack from March 2025. Peter Gregg, the current president and CEO, is set to leave his position on March 1 to take on a role focused on strategy and policy for the company’s parent organization, Emera Inc. This leadership transition is imperative as Nova Scotia Power faces mounting criticisms and investigations into its response to the cyber incident.

The cyberattack resulted in data breaches affecting 280,000 customers, leading to increased scrutiny from both the public and politicians. Customers have expressed dissatisfaction regarding inflated bills following the incident, raising concerns about the utility's operational management and transparency. The ongoing complaints and investigations highlight the challenges the new CEO must address, including restoring customer trust and improving the company's cybersecurity measures.

Additionally, Nova Scotia Power is seeking an approximately eight percent increase in power rates, a move that has faced backlash from consumers already grappling with the consequences of the cyberattack. The combination of leadership changes, legal and ethical scrutiny, and financial pressures places immense responsibility on Sood to guide the company towards recovery and stability while aligning its policies with customer concerns and regulatory expectations.