Feb 9 โ€ข 18:25 UTC ๐Ÿ‡ฑ๐Ÿ‡น Lithuania 15min

EU warns 'Meta': must open 'WhatsApp' to competing AI chatbots

The European Commission has warned Meta that changes to WhatsApp policies could stifle competition from third-party AI assistants.

The European Commission (EC) has expressed its concerns over Meta's recent changes to its WhatsApp platform, which effectively bar third-party artificial intelligence (AI) assistants from communicating with users on the messaging service. This shift has raised alarms among European regulators who are keen on preserving a competitive market landscape. Teresa Ribera, the Commissioner responsible for competition, indicated that the EU is ready to consider urgent temporary measures against Meta to prevent potential irreparable harm to competition in Europe while a thorough investigation is conducted.

Ribera's remarks highlight the serious implications of Meta's policy changes not only for competitors in the AI space but also for consumers who may ultimately face diminished choices and innovations in communication tools. The EC's investigation will look into whether these policy changes violate existing EU competition laws and what measures may be necessary to enforce fair competition practices. The urgency of the situation is underscored by the need to balance innovation and competition within the digital economy, particularly as AI technologies rapidly evolve.

As the EU moves forward with this inquiry, the outcome could set a significant precedent for how large tech companies like Meta operate their platforms in relation to third-party developers. A ruling in favor of maintaining open access to WhatsApp could not only benefit AI chatbots but would also signal to other major players that compliance with competition regulations is paramount in the European market.

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