Feb 9 • 18:15 UTC 🇫🇮 Finland Ilta-Sanomat

The store sold prohibited products for dogs online – this is how the CEO explains it

A Tampere-based online store sold prohibited spiked collars for dogs in Finland, prompting customer complaints.

Karvakulma, an online store based in Tampere, Finland, faced backlash after selling spiked collars that are illegal under Finnish animal welfare laws. These collars feature spikes that press into the dog's skin, causing pain, which raised significant concern among customers and animal welfare advocates. The Finnish law prohibits the use, sale, and possession of such collars, stating that these products can inflict unnecessary suffering on pets.

According to CEO Kaj Koskinen, the spiked collars were removed from sale over the weekend following customer complaints and negative feedback. He attributed the incident to a supplier's error that mistakenly led to these banned products being listed on their platform. By Monday morning, the collars were no longer available for sale, indicating a quick response from the company to rectify the situation. The incident points to potential lapses in supplier vetting processes, emphasizing the need for stricter compliance with veterinary regulations.

This case raises broader implications regarding the regulation of pet products sold online in Finland and the responsibilities of businesses to ensure they are compliant with animal welfare laws. The quick removal of the products suggests that the store is aware of its responsibilities and is willing to act swiftly in the face of public outcry. Moving forward, the incident may prompt increased scrutiny of online pet retailers and their inventory management practices to prevent similar violations in the future.

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