The National Electric Energy Agency (Aneel) has sent a formal communication to the Attorney General's Office (AGU) listing several failures and penalties related to Enel's concession contract in São Paulo. This development comes after President Lula mandated the AGU to investigate the company's performance, particularly in light of complaints about the quality of energy services provided to consumers. Lula’s directive emphasized the need for the AGU to pursue all necessary judicial and extrajudicial measures against Enel.

In early February, Aneel reported on its assessment of Enel's service delivery, documenting various operational failures and the penalties imposed on the company. Alarmingly, many of these sanctions have reportedly been uncollectible. The agency's report highlighted that out of 11 operational plans proposed by Enel over the contract duration, 7 were deemed inadequate and rejected. This situation raises significant concerns regarding the reliability of energy delivery in São Paulo and the accountability of the private firm managing this public utility.

Lula's administration appears to be taking strong steps to address utility performance issues, prioritizing consumer interests and demanding stringent oversight from the government agencies involved. The scrutiny over Enel's performance could set a precedent for how energy concessions are managed in Brazil and the responsibilities of private companies in upholding service quality standards. The ongoing investigation underscores the government's commitment to ensuring more reliable energy services for citizens amidst growing public dissatisfaction with the utility's operations.