In Greece, a new bill titled "Interventions for a More Citizen-Friendly State" has been introduced and is currently under public consultation. The initiative was presented by the Deputy Prime Minister Kostis Hatzidakis, who outlined several key points aimed at reducing bureaucracy and improving citizen services. Through a series of twelve questions and answers, the government highlights the rationale behind this legislative effort and its objectives in creating a more efficient public sector.

This legislation marks a continued commitment from the Greek government toward diminishing bureaucratic obstacles that citizens often face. Notably, it builds upon prior measures introduced in the past years, including the digitalization of public service processes through the government portal (gov.gr), enhanced citizen support through dedicated phone lines for public services, and improvements in public administration evaluation. These efforts collectively signify a sustained push towards more accessible governance.

Critics question why this bill is being proposed now, during the seventh year of the current administration, suggesting that the government should have initiated such reforms earlier. Nonetheless, the administration maintains that these continuous reforms represent a commitment to effective governance, providing measurable outcomes that are beneficial for citizens seeking smoother interactions with public services and reduced red tape in their dealings with the state.